Status & Uptime

Service Health Endpoints

Each Opelyx service exposes a /health endpoint returning JSON status:

Service	Health Endpoint
Health Plans API	https://api.opelyx.com/health
MCP Server	https://mcp.opelyx.com/health
Auth Service	https://auth.opelyx.com/health
Dashboard	https://dashboard.opelyx.com/health
Documentation	https://docs.opelyx.com/health

Expected Response

{
  "status": "ok",
  "server": "opelyx-api",
  "version": "1.0.0"
}

Infrastructure

All Opelyx services run on Cloudflare Workers — a globally distributed edge compute platform with:

• 300+ data centers worldwide
• Automatic failover with no single point of failure
• Sub-millisecond cold starts for consistent latency
• 99.99% platform SLA from Cloudflare

Monitoring

• Workers Logs and Traces enabled on all services (100% sampling)
• Structured JSON logging for all request/response events
• Automated backup verification via B2 webhook notifications

Uptime Commitments

Tier	SLA
Free	Best effort
Pro	99.9% monthly uptime
Enterprise	99.99% with custom SLA

Reporting Issues

If you experience service disruption:

1. Check the health endpoints above
2. Email support@opelyx.com with your X-Request-Id header value
3. Enterprise customers: contact your dedicated support channel